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Published thinking from working experts.

What practitioners are writing about their fields, organised and updated as they publish. Every post links to the person who wrote it.

Marketing & Advertising

Platform dashboards should not grade their own ad spend

“If you're a buyer, stop accepting the platform's own grade on its own work.”

Jeff argues that Google search escaped scrutiny because its dashboards looked good. Last-click credit and incremental impact answer different questions, and brand search shows the gap. Buyers should test what changes without the spend, and search must prove it earns its budget.

Jeff Greenfield ·

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